Support

For 'Frequently Asked Questions' about web hosting and web services; please vist our FAQ page - click here -

Setting up your mail client Outlook settings & other - click here to see how to setup email on your PC -

Please note:- we will support our systems and hardware supplied to you 24/7 (no charge). For self edit systems purchased; should you require our staff to perform work requests and duties on your behalf charges will apply.

a support package or enquire

Support Ticket Service:
We strongly recommend using the support ticketing system - available 24/7.


Click ticket to enter support ticket service

We do offer managed services where your monthly fee covers all support requests. Alternatively you can purchase a support package which is chargable in 15 minute increments during business hours and double increments after hours.

E-mail Support:
You can e-mail our support team directly at support@harrisontech.com.au

Telephone service:
Manned telephone operating hours are 9am - 5pm Monday to Friday AEST excluding all public holidays.