Support
Please note:- we will support our systems and hardware supplied to you 24/7 (no charge). For self edit systems purchased; should you require our staff to perform work requests and duties on your behalf charges will apply.
We do offer managed services where your monthly fee covers all support requests. Alternatively you can purchase a support package which is chargable in 15 minute increments during business hours and double increments after hours.
a support package or enquire
Support Ticket Service:
We strongly recommend using the support ticketing system - available 24/7.

Click ticket to enter support ticket service
E-mail Support:
You can e-mail our support team directly at support@harrisontech.com.au
Telephone service:
Manned telephone operating hours are 9am - 5pm Monday to Friday AEST excluding all public holidays.
| Local Call Numbers - (also engin VoIP) |
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| QLD: |
07 5630 1670 - Gold Coast |
Sales: |
+61.7 5630 1670 |
| QLD: |
07 3117 2442 - Brisbane |
Enquiries: |
+61.7 5630 1670 |
| VIC: |
03 9017 5216 |
Facsimile: |
+61.7 3011 1032 |
| NSW: |
02 8213 0611 |
Support: |
+61.7 5630 1670 |
| ACT: |
02 6112 8405 |
eMail: |
support@harrisontech.com.au |
| WA: |
08 6364 0011 |
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| SA: |
08 8464 0902 |
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| TAS: |
03 6237 0091 |
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| NT: |
08 8464 0902 |
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| QLD:: |
07 5412 1516 - Sunshine Coast |
Channel Partner Support: |
| QLD:: |
07 4015 2324 - Cairns |
engin support 1300 305 000, 9am to 5pm. |
You can use this number after hours and if not answered you may leave a message, and a Harrisontech support member will contact you.
Outlook settings & other -click here to see how to setup email on your PC
Note: The 0500511166 service is no longer available as of 1st April 2008.
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